MLC Life Insurance Graduate Programs & Internships

 

What it does:  MLC Life Insurance is a specialized life insurance business.

Mission:  To bring the security and protection of life assurance within the reach of every man, woman and child.

Size and presence: MLC Life Insurance has 1.4 million customers worldwide.

Best known for: Our emergency department treats over 103,000 patients each year, cares for over 92,000 patients admitted to the hospital, and assists with the delivery of over 3,200 babies each year.

The good bits: MLC is going through a lot of change, and it has renewed focus post-separation from NAB.

The not so good bits: Semi outsourced environment but that's changing - some legacy bank style processes but that are changing

The MLC story

The Australian-led and managed business aims to leverage Nippon Life’s global presence, built over 127 years, alongside MLC Life Insurance’s significant experience in understanding and meeting the insurance needs of everyday Australians since 1886 and with over 1,400 dedicated life insurance employees. MLC Life Insurance and Nippon Life are ideal life insurance partners with closely aligned values and cultures which put the customer first:

Culture & vibe

At MLC Life, the way we behave every day in every interaction with our customers, our stakeholders and each other defines who we are and “Our Way”.

Our Way puts the customer at the center of our organization by bringing together the building blocks of our culture:

• Our Purpose – ‘A Promise for Life’, our unifying sense of purpose
• Our Ambition – ‘Australia’s leading and most trusted life insurer’, our direction of what we want to be
• Our Values – Articulate the expected behaviors of each of us to support our purpose and ambition
• Our Code of Conduct – our ethical standards, our non-negotiables in how we do business

Our Way brings together our Purpose, Our Ambition, Our Values and our Code of Conduct into a single integrated framework that guides what we do and sets out what we stand for and how we do it.

Recruitment process

• Submit the job application.
• Resumes are reviewed and shortlisted
• Face to Face Interview:
• Reference Check
• Employment Check and Contract
• Managers to contact candidates.

Career prospects

At MLC Life, the way we behave every day in every interaction with our customers, our stakeholders and each other defines who we are and “Our Way”. We aim to be Australia’s leading and most trusted life insurer and it is our people that will help get us there.

Benefits

Here at MLC Life, it’s important to us that you come to work feeling supported to be your best self. We are always looking for ways to maintain our vibrant working culture and we do this through a range of wellbeing, lifestyle and financial programs to benefit you now, and for whatever the future holds.

Wellbeing

The way we work is changing and evolving. We embrace this by offering flexible working arrangements including part-time or job share positions and working from home arrangements. We’re also proud to be a WGEA endorsed Employer of Choice.

Lifestyle

Work is only one part of our life, so we can help with the bigger picture. We offer 12 weeks of paid parental leave for primary careers, an additional allowance of careers' leave as well as lifestyle and volunteer leave and the ability to take a leave of absence.

You’ll also have access to Otsukare - our reward and recognition program, discounted Qantas Club & AFL Memberships and MLC discounted Insurance Products.

Financial

As well as a generous salary package which includes 10% superannuation (and a short-term incentive plan for all permanent employees), we offer salary sacrifice and packaging arrangements, novated motor vehicle leases and study assistance. You will also have access to a suite of various offerings under the MLC Member Rewards programs including discounted Travel and Travel Insurance, Dining, Tickets and Gift Cards.

Social Contributions

Best Doctors’ Mental Health Navigator lets our customers and their loved ones* access a team of leading psychologists and psychiatrists to help them find the right diagnosis and treatment plan. This offers a positive course of action for those who feel their condition isn’t improving or that their current treatment isn’t working.

Mental Health Navigator helps people who:

• struggle with stress, anxiety or depression
• are unsure about a diagnosis for a mental health condition
• don’t follow any treatment protocol despite being diagnosed with a mental health condition
• have a mental health issue but don’t see a mental health professional, or
• ·need help understanding their mental health condition.

The Mental Health Navigator program achieves improved outcomes by:

• having mental healthcare experts review and, when needed, modify diagnoses and treatment plans made by primary care providers
• providing members with a customized action plan that includes linking them with the best resources for their care
• coordinating with general practitioners, ensuring consistency of care, and
• providing support for members as they navigate the mental healthcare system.